Thai Express Training & Support Key To Onboarding for New Franchise Owners

Finding the right restaurant location is just the opening effort in an ongoing, concerted and seamless support system designed to aid new Thai Express owners

When Victor Nguyen opens a new Thai Express™ in north Houston in spring 2018, he will be introducing the Thai Express brand to his community. The fact that he’ll be doing so in a new shopping center in a commercially desirable part of town is one of many reasons why he’s so happy with his decision.

“My wife and I are very busy with the nail salon that we opened on our own, so I knew that if we began a restaurant we would need lots of help,” Nguyen says. “When I met the team behind Thai Express, and saw all that they could do for us, I was very excited to begin working with them. And right away, they helped us find a very good location for our restaurant.”

Training and support will be key

In addition to site selection, Nguyen says he has been very pleased with the training and support, and how the systems he’ll have access to will help him with hiring, scheduling, payroll, inventory and many other back-office functions.

“We are already very busy, and so we wanted a restaurant concept that would let us build a team to operate it so we wouldn’t have to be there all the time,” he says. “We have found that with Thai Express. We knew already that as a husband and wife who work together we couldn’t handle too much back and forth, and this will let us both grow a new business and also spend time with our children, who deserve more of our attention.”

A recovering community eager for change

Opening a new Thai food restaurant also will be a breath of fresh air for Houston itself, which is in the slow rebuilding process after the devastating floods during and after Hurricane Harvey in 2017. Nguyen’s Thai Express will be the city’s first, and he is very eager to show off the authentic, affordable cuisine that the brand offers.

“Our nail salon was under water, and so we know what everyone has been going through,” he says. “We had been flooded before, so we were pretty good at recovering, but it is still very hard. That was one reason why we wanted to pursue a new business to supplement that one, and also why my first request to the real estate team was to make sure we weren’t going to be building in a flood zone!”

Bring Thai Express to your community today

Thai Express is an investment opportunity with high potential for growth as it expands across the United States. Startup costs range from $370,900 to $832,700, depending on the model. Since 2004, Thai Express has spread across the Canadian market with a business model built for entrepreneurs who are passionate about bringing an authentic and affordable Thai food experience to their communities. The franchise fee for the first Thai Express franchise is $30,000, and the franchise fee for multiple units can be discounted if certain conditions and criteria are met. For more information, download our free franchise information report.